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Front Desk Collections
Simple & Effective
Kathy Mills Chang

Chang. Kathy Mills - Front Desk Collection Procedures: Simple & Effective
In this audio presentation, Kathy Mills Chang talks about front desk collections and related financial procedures. Your staff must build a sense of integrity around the collection process since there is a fine line between the “right vs. wrong” way in how this gets done. Remember – there are regulatory and governmental agencies that dictate policies/procedures as to how these operations are to take place, In this presentation Kathy provide assistance so your office can stay on the right track.

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